Refund Policy
Effective Date: 14 November 2024
At Templyo, we are committed to ensuring transparency and compliance with consumer protection laws. This Refund Policy outlines your rights and the procedures for cancellations and refunds.
Consumer Right to Cancel
If you are a consumer, and unless the exception outlined below applies, you have the right to cancel this agreement and return the product within 14 days without giving any reason. The cancellation period will expire 14 days from the day after the completion of the transaction. To meet the cancellation deadline, it is sufficient that you send us your communication regarding the exercise of your cancellation right before the expiration of the 14-day period.
Exceptions to the Right to Cancel
The right to cancel does not apply to:
Products that have been fully delivered and downloaded.
Services that have commenced with the consumer’s explicit consent and acknowledgment that the right to cancel is lost upon full delivery of the service.
Refund Process
If your cancellation request is approved, we will process your refund within 30 days of receiving your request. Refunds will be issued using the same payment method you used for the initial transaction unless otherwise agreed.
If you have any questions about this policy or need assistance, please contact us at majedkot0@gmail.com.
How to Cancel Your Order
To cancel your order, please contact us at Majedkot0@gmail.com.
You may also use the model cancellation form below or provide any other clear and unambiguous statement through our available communication channels.
If you wish to cancel this agreement, please complete and send the following form:
To: majedkot0@gmail.com
I hereby give notice that I cancel my agreement for the sale of the following product/service:
- Ordered on [Insert Order Date]
- Name of Consumer:
- Address of Consumer:
- Email of Consumer:
- Date: